Frequently Asked Questions
Returns & Refunds
Due to the limited availability and small quantity of stock you may return items within 30 days for store credit only. If a product is deemed as defective, You may return all or part of your order (exclusive of Underwear and Sale items, as well as items purchased at a discount) within 30 days of receiving it, as long as the item(s) have not been used or worn. You must contact us at AssTricksApparel@gmail.com, with photos of damaged goods to inform us of any return/exchange you may have and we will gladly take care of the rest.
THERE ARE NO RETURNS ON FACE MASKS, JOCKSTRAPS, SWIMWEAR, AND UNDERWEAR
How Are Items Shipped?
All items are currently being shipped via USPS priority, with a return address to *ssTricks Apparel. Currently, packages will be shipped within 48 hours of order confirmation and arrive within 3-5 business days. All items shipped internationally will be shipped via USPS First Class Mail. If you would like expedited or faster delivery please select shipping option or contact us prior to making your order.
Do You Ship Internationally?
Yes, for you, anything.
Why Does Everything Always Seem to be Sold Out?
Please note, *ssTricks is a small business and we are doing our best to keep up with demand. Most of our items are hand made in our NYC studio and can be prepared on request. If there is an item you are interested in that is sold out, please let us know. We will do our best to accommodate you and get you what you need.
Do You Do Custom Orders?
If you are interested in one of our pieces in a unique fabric or fabric combination please let us know what you are looking for and a timeframe in which you need these items via our contact page. We will respond within 24 hours with pricing and availability.